Your source for official information from Victoria Harbour Ferry. Stay tuned for updates on the latest news, events, promotions, and other good stuff.
Show a mom in your life how amazing she really is and win a chance to surprise her with her very own front row seat to the Victoria Harbour Ferry Water
Nominate a special mom in your life to win one of 6 VIP seats for the water ballet on Sunday May 8th.
Winning mom’s will also receive a bouquet of flowers and a $30 gift certificate to Milestone’s waterfront restaurant.
Winners will be selected at random on Friday May 6th.
VICTORIA HARBOUR FERRY ADOPTS QR CODE SYSTEM FOR HAILING A WATER-TAXI RIDE
Scan the code on dock signs using a smartphone and fill in the form to request a water taxi!
Hailing a Victoria Harbour Ferry vessel just got a little easier with the company launching a new dispatch system that allows passengers to call for a ride by capturing a QR code with their smartphone from any of the stops around the harbour.
“We wanted to step into the 21st century,” quipped general manager Barry Hobbis. “This updates the way we serve our water taxi passengers.”
Capturing the QR image takes any smartphone to a harbour ferry portal and a dispatch request form. Customers fill in details like where they are, where they want to go and how many people are in the party and a ferry will be sent to that location.
Hobbis said the system will allow those waiting for a ferry to get their request through even when dispatchers are taking phone calls.
The system also allows the dispatcher to track all ferries in the harbour and dispatch the one closest to the customer and send a message to the passengers telling them when the vessel will arrive.
The customers will be able to see where their water taxi is in the harbour and which direction it is travelling in.
“This will eliminate the need for people to be on hold, like when it’s busy in the summer time” and eliminates busy signals and “God-awful elevator music,” said Hobbis.
The QR codes are posted at every dock site around the harbour.
Hobbis said the system has been working well since launch last week, but they will keep the phone reservation option available as not everyone is comfortable with QR codes and smartphones.
“The take up has been really good, but the really nice part is we’re not leaving anybody out there waiting,” he said.
Victoria Harbour Ferry is also preparing to launch a Valentine’s Day cruise and it has decorated one of the ferries in hearts and lights and a hand-picked selection of romantic music.
The cruise takes passengers from the docks in front of the Empress Hotel on an abridged tour of the harbour and to the docks in front of the Delta Ocean Pointe Resort. At the Delta’s Lure restaurant a table will be waiting with champagne and dessert.
“We’re hoping that will give people a bit of a relief, let them get out and enjoy each other and it’s a little bit of decadence,” Hobbis said.
The cruise on the “Love Boat” will be offered between Feb. 12 and Feb. 19 for $80 per couple.
Andrew Duffy, [email protected]
MARCH 14- MARCH 25 SPRING BREAK SALE!
Kids Ride Free
Offer valid for Combo Tours and Water Taxi rides to the incredible Fisherman’s Wharf!
- Offer valid from March 14- March 25
- Kids 12 & under
- Kids must be accompanied by a paying adult
- Maximum 2 kids per adult
- Valid for taxi rides to and from Fisherman’s Wharf only
BONUS: Show your Harbour Ferry ticket and save 10% off at the following vendors:
- Barb’s Fish and Chips
- The Fish Store & More
- Jackson’s Ice Cream
- Pirate Pizza
- Smoke and Anchor
POINT ELLICE HOUSE IS OPEN FOR THE SEASON!
|Point Ellice House Museum & Gardens is officially open for the season. Barring any interruptions due to changing PHOs, Point Ellice House will remain open through to the last weekend before Christmas 2022.
Point Ellice dock is accessible to Victoria Harbour Ferry patrons during our open hours: Saturdays and Sundays, 12pm to 4pm.
GORGE WATERWAY CLEANUP 2021
Saturday, Sept 18, 10am – 12pm
AS NATIONAL TOURISM WEEK KICKS OFF, STAY LOCAL & SUPPORT LOCAL
As we head into the May long weekend, National Tourism Week also kicks off running May 23-30, 2021. Traditionally the start of our summer tourism season, Victoria Harbour Ferry joins our Destination Greater Victoria, Tourism Vancouver Island and BC Regional Tourism Secretariat partners to encourage British Columbians in each region to celebrate the occasion by staying local and supporting local tourism businesses.
APRIL 29TH IS INTERNATIONAL DANCE DAY!
April 29th is International Dance Day! Check out this incredible video of dancers across Victoria…..
Can you spot the Harbour Ferry ballet dancers?
BUSINESS EVENTS IN VICTORIA
Meet in Victoria and host your next Conference here. Victoria offers a range of hotels in its downtown core, all within walking distance from the Victoria Conference Centre. Learn about these hotels and their unique offerings that will ensure a memorable experience.
WATER TAXI SERVICE RETURNS TO THE INNER HARBOUR AND GORGE WATERWAY
On Friday, June 5, 2020, at 11:00 a.m., we will resume water taxi service to select docks in Victoria’s Inner Harbour and Gorge Waterway, on a modified schedule. We are excited to resume our operations in the harbour and look forward to providing an enjoyable and safe experience onboard our vessels. As we navigate through these uncertain times, our commitment to safety grows stronger. We are working under the guidance of Transport Canada, public health authorities, and WorkSafe BC to ensure that we maintain a high standard of cleanliness, as we welcome our valued staff and passengers.
Upon taking a water taxi, passengers will be briefed on our new COVID-19 protocols. These include the daily sanitation of all boats, marked seating, and a reduction in the number of passengers allowed to board a vessel. At our docks, partitions are mounted to keep passengers safely distanced, and our captains will be wearing masks.
We look forward to welcoming you onboard as we proceed with caution and care to ensure that we provide a safe environment for everyone.