FAQ

Our Water Taxi boats hold twelve passengers and our Electric Ferry boats hold ten passengers.

You will either be on a classic quaint pickle boat or one of our gorgeous electric boats, depending on what is available at the moment.

We are are currently open from 10:00 am to 9:00 pm, seven days a week.

*Operating hours are subject to change based on weather conditions, etc. Please call 250-708-0201, press option 1 for the most up-to-date information on our services.

Our ferry interiors are quite narrow and are only accessible for passengers with collapsible wheelchairs. All passengers must be capable of taking a few steps while boarding and unfortunately, we are unable to safely transport passengers that must remain in their wheelchair.

Strollers must be folded up prior to boarding and small children securely held by a parent or guardian. However, keep in mind that some strollers are simply too large to fit on board our ferries.

Please also note that dock ramps can become very steep due to tidal changes and access may be limited at certain times of the day.

Dogs are allowed on board if leashed to restrict movement to 2 feet, and at all times seated on the floor, not to be held on the lap or to, even momentarily, be on a seating area.

All tours depart from the Empress Dock (in front of the Empress Hotel).

BOOK GORGE TOUR HERE

All tours depart from the Empress Dock (in front of the Empress Hotel).

BOOK HARBOUR TOUR HERE

We maintain a set schedule each day, but sudden changes do occur. For the most updated information on our tours and water taxi service, please call 250-708-0201, press option 1.

We modify our service at any given time to accommodate weather conditions.